Throne and Liberty players are running into the “GateServer Connection Timeout” error which is not letting them connect to some specific servers. The issue usually occurs if there is a corrupt file in your installation directory or if the MMO’s servers are down or facing a massive surge of player log-ins.
Fortunately, there are a few steps that you will be able to take to be able to solve it.
How to fix the “GateServer Connection Timeout” error in Throne and Liberty
Here are a few things you can do to deal with the connection timeout error in Throne and Liberty:
1) Try logging into the MMO at a different time
If the issue is being caused due to a high surge of server log-ins then you can try launching the game and making your way into the server at a later time. If you have already created a character in the server you can either log in at a time when there are fewer players or transfer your account to a different server.
2) Disable your firewall and anti-virus software
Your Windows Firewall or anti-virus software may be the root cause of the performance issue that Throne and Liberty are facing with connectivity. You can either disable your anti-virus or add the game as one of the many programs on the Firewall exceptions list.
Here is how you can add the MMO to the Firewall exception:
- Make your way into “System and Security” in the Control Panel and then head into “Windows Defender Firewall” settings.
- Here click on “Allow an app or feature through Windows Defender Firewall.”
- Look for the Throne and Liberty Launcher and make sure that you have ticked the “Private” or “Public” check box.
3) Check the Throne and Liberty server status
You might be facing the “GatedServer Connection Timeout” error in Throne and Liberty because the servers of the MMO are themselves down or facing connectivity issues. You can check their official X account or website to see if there is any update from the developers on the status of the servers.
4) Restart the game and your internet router
While it may not look like much of a fix, many in the community have stated that by restarting the MMO a couple of times they were able to work around the log-in issue. So if the above steps fail, then try restarting the game a couple of times to see if you can log in.
Additionally, you can also restart your internet router to try and deal with the issue. As it’s a connectivity error, restarting your router can indeed help in dealing with the timeout problem.
5) Verify game file integrity
If there are some corrupt files in the installation directory, then it can lead to the “GatedServer Connection Timeout” error in Throne and Liberty. To fix it you will need to:
- Head to your Stam Library and then right-click on Throne and Liberty.
- Then select “Properties: and then head over to “Installed Files”.
- Click on it to find the “Verify integrity of game files” option.
- Select it to start a process that will automatically go over all the files in the installation directory and fix the ones that may have been corrupt.
Once the process is done, try restarting the game.
6) Reach out to customer care
If the connectivity issue persists then you will need to submit a ticket to the Throne and Liberty support team. Head to the official Amazon Games website, and then follow all the steps. The support team will then reach out to you and help resolve the error.
What causes the “GateServer Connection Timeout” error in Throne and Liberty?
The “GateServer Connection Timeout” error in Throne and Liberty can be a product of a variety of issues. However, the most popular causes are the following:
- Corrupt files in the installation directory.
- Game servers are down or facing a high log-in surge.
- Your internet connectivity is facing issues.
- Anti-virus is blocking the game’s access to its servers.
