League of Legends players often run into the “Failed to Receive Platform SIPT” error when they are trying to log into a match through the client. It’s one of the most annoying bugs that you will be facing in the MOBA and it will keep quitting the game on you when it occurs.
The bug is a client-side performance issue that usually occurs if you are playing on an outdated patch or if the LoL servers themselves are facing a connectivity issue.
While this issue may last for weeks, here are a few things that you will be able to try to deal with it from your end.
How to fix the League of Legends “Failed to Receive Platform SIPT” error
Here are a few things you can do to solve the “Failed to Receive Platform SIPT” in League of Legends.
1) Make sure your client is on the latest patch
If you are playing the MOBA on an outdated patch you are likely going to run into the performance issue more often. Make sure that you have looked for the latest client version and downloaded it. Then try re-launching the client again.
2) Check if the LoL servers are working optimally
You can head to the official League of Legends service status page to check if the servers are facing any issues. If they are down for maintenance then you will have to wait for them to go up to be able to access the game.
3) Restart your router
If the “Failed to Receive Platform SIPT” error occurs due to a connectivity issue from your end, you can restart your router to try and fix it. If that doesn’t solve it, then you will need to contact your internet provider.
Make sure to check if you are facing connectivity problems in other multiplayer titles and not just in LoL.
4) Make sure the Windows Firewall is not blocking LoL
The Windows Firewall may block the LoL client’s access to servers. This can prevent you from updating the game or logging into a match. Make sure that you are setting a Firewall exception for the game by:
- Make your way into “System and Security” in the Control Panel and then head into “Windows Defender Firewall” settings.
- Here click on “Allow an app or feature through Windows Defender Firewall.”
- Look for the LoL Launcher and make sure that you have ticked the “Private” or “Public” check box.
5) Activate or De-activate your VPN
If your VPN is running in the background, then the third-party tool is likely causing the error. So try switching it off and logging into the client again.
Alternatively, if the issue is occurring even without the use of a VPN, then try switching the tool on to see if that solves the “Failed to Receive Platform SIPT” issue in League of Legends.
6) Change your DNS server settings
Changing your DNS server settings is also something that can help you avoid running into the error in the MOBA. You can do this by:
- Make your way to the Control Panel and then click on Network and Internet. Now head into the Network and Sharing Center tab and then Change Adapter Settings.
- Here you will need to right-click on the connection that you are using and then click on Properties.
- Now double-click on the Internet Protocol Version 4 (TCP/IPv4) and then click on “Use the following DNS server address”.
- In the Preferred DNS server field enter 8.8.8.8 and for the Alternate DNS server enter 8.8.4.4.
- Now click on Validate Settings and exit the box to try re-launching the client again.
.7) Reach out to Riot’s customer support
If the above steps do not work for you then you will need to reach out to Riot’s customer support and submit a ticket that states the problem that you are having. The support team will reach out to you and try to solve the problem that you are facing in the game.
What causes the “Failed to Receive Platform SIPT” error in League of Legends?
The “Failed to Receive Platform SIPT” error in LoL usually occurs if you are playing the MOBA on an outdated patch. The issue can also occur if the game’s servers are down for maintenance, or if there are internet connectivity issues from your end.
