Throne and Liberty players seem to be running into a black screen error where the MMO is glitching out on them every now and then. This issue can occur at any time during your gameplay and is usually caused if there is an internal problem with your PC or if the game’s servers themselves are having a huge surge of log-ins.
Fortunately, the performance issue is easy to work around and the guide below goes over a few steps that you can take to fix it.
How to fix the “black screen” error in Throne and Liberty
Here are a few steps you can take to deal with the black screen error in Throne and Liberty:
1) Verify the integrity of game files
The black screen error might be popping up because there are a few corrupt files in your installation directory. You will be able to fix this by right-clicking on Throne and Liberty in your Steam Library > Select the Properties tab > Go to Installed Files > Select “Verify Integrity of Game Files”.
Steam will now start a process that will go over all the files in the installation directory and fix the ones that may have been damaged.
2) Restart the game and your system
While it may not seem like much of a fix many in the community have mentioned that restarting the MMO or your system itself (PC, PS, or Xbox) seems to have dealt with the black screen issue for them.
While you are restarting them, make sure that the game is updated to the latest patch as well. Playing Throne and Liberty on an outdated version can lead to performance issues including the Easy Anti-Cheat (47) error code.
3) Check if the servers are down or facing a massive log-in surge
If the Throne and Liberty servers are down or facing an enormous surge of log-ins leading to the servers getting overloaded then you will likely face a black screen error. To know if the servers are facing an issue you can visit the official X handle of the MMO as NCSoft usually lets players know when there is an issue with connectivity.
If the servers are down or are overloaded, try logging in another time. Meanwhile, you can check your internet connection as well to see if the problem is from your end.
Restart your router and check if you are facing connection lag in other multiplayer titles. If the issue is from your end reach out to your internet provider.
4) Update your graphics drivers
Outdated graphics drivers can cause the black screen error in Throne and Liberty. You can fix this by updating them through the Nvidia and AMD desktop applications or by manually downloading the latest versions through the official websites:
5) File in a support ticket
If the above steps do not work out for you, then you will want to file a support ticket by making your way to the official Amazon Games website. Select the issue that you are having and the support team will soon reach out to you with your query.
What causes the black screen error in Throne and Liberty?
The black screen error in the MMO is caused primarily by two things:
- Problem with your system: There are either corrupt files in your installation directory or your GPU and the game is running on outdated versions.
- The Throne and Liberty servers are overloaded or your internet is having connectivity issues.
In either case, there are easy ways to solve the problem.
