Losing access to your Roblox account can be quite fatal, but there do exist a few ways to recover it. However, most of these methods involve the use of an email or phone number to verify details – without which the process can be quite frustrating.
Nevertheless, there does exist a way to recover a Roblox game account without an email or phone number – the steps for which can be found discussed below.
How to recover your Roblox account without a phone or email
Your only option here is to directly contact Roblox support in an attempt to get them to recover your lost account:
- Head on over to the Roblox Support Page.
- Scroll down to the Contact Us section.
- Select Support Form and enter your username.
- Enter an email id you wish to get a response to (does not have to be the same email you used to register for the game).
- Select ‘Account Hacked’ or ‘Can’t Log In’ under the Issue Details section.
- Next, select ‘Forgot Password’ or ‘Email or Phone Number Issues’ at the next step.
Your next step is to provide as much precise information as you can within the ‘Description of Issue’ box. Mention that you do not have access to your login methods via email or phone, and that you would like to recover it.
Make sure to include the following bits in the description page:
- Roblox username.
- The last email or phone you remember using with Roblox.
- Old passwords, if you still remember them.
- Robux balance and payment receipts. Payment receipts are your best bet here.
- Devices played on, and friends.
- Game history and anything you might find to be relevant to the issue. Make sure to add in a prompt, precise reply without adding in too much filler.
Make sure to keep an eye out on your mail from time to time. Roblox support usually takes 1-2 business days to respond, so keep that in mind. Assuming things are cleared up, you should consider linking in a new mail and/or phone number to the account – while keeping track of your password and login details.
