The First Descendant, being a live service game, is prone to errors like “game login failed”. These errors can be quite annoying because they cause a disruption in the experience that these games provide.
So, how do you fix this error, and why does it keep occurring?
What causes the “game login failed” error in The First Descendant?
As the name suggests, the “game login failed” error is a network related issue, and you will see this error mostly when the game servers are unavailable either because of a maintenance window, or during server outages.
The servers are currently experiencing an outage now, so there’s a high chance that you’ll experience this error. The developers have acknowledged the issue and are currently working on a fix.
However, it also signifies that there could be an issue with your network as well, so here’s how you can troubleshoot the issue.
How to fix
Before you start troubleshooting the error on your end, make sure to check the official website and the game’s X account to see if the servers are available.
In case everything is working fine on the server side of things, here’s how you can troubleshoot the error on your end:
- Change the DNS servers from your default ISP ones to Google’s open DNS (8.8.8.8) or Cloudfare’s DNS (1.1.1.1)
- Allow the game through your firewall (especially if you’re on PC). More often than not, the Windows Firewall tends to block outgoing connections, so make sure to check if The First Descendant connections are being blocked.
- If you’re on a wireless connection, switch to a wired connection instead, that should give you a more stable connection to the internet.
- Alternatively, try restarting your network devices like your router or your modem, and that should solve the issue for you.
- Lastly, get in touch with your ISP to check if you’re experiencing any connectivity issues.
In case nothing works, try checking the official forums, or get in touch with support via Discord.
