Throne and Liberty players on the Xbox Series X/S are facing a connectivity issue where the game is not allowing them to “play multiplayer games”. It’s one of the more annoying errors that users are facing on the platform, and it has been a constant bug for them ever since the MMO’s early access period went live.
When you encounter the bug you are hit with the following error message: “You can’t play multiplayer games because of how your account is set up.”
While the issue is from the developer’s end, here are a few things that you can do to try and work around the error on your Xbox.
How to fix the “You can’t play multiplayer games” Xbox error in Throne and Liberty
Here are some of the things that you can try to work around the problem in Throne and Liberty:
1) Re-install the MMO
While it may not seem like much of a fix, many in the community have stated that re-installing Throne and Liberty on the Xbox has worked for them. So this is the first thing that you can try when you encounter the error.
2) Check if the servers are working optimally
The error can pop up if the game’s servers themselves are facing an issue or are down for maintenance. So head to the game’s official X account or website to see if the servers are working optimally.
If the servers are down for maintenance then you will have to wait for it to come back up before you can log in.
3) Restart your router
Your poor internet connection can be the cause of this problem. To deal with it you can try restarting your router and logging into other multiplayer titles to see if you are having issues there.
If connectivity issues persist in other games, call your local internet provider to log in a complaint.
4) Make sure you have an active Game Pass subscription
You will usually need a Game Pass subscription to play multiplayer games on the Xbox. So make sure you have an active one before looking to try the above steps when you encounter the “You can’t play multiplayer games” Xbox error in Throne and Liberty
5) Wait for a hotfix
NCSoft is aware of the issue that Xbox players are facing when trying to log into the MMO. So they are likely going to patch in a hotfix which will solve the error for you.
What causes the You can’t play multiplayer games” Xbox error in Throne and Liberty?
The Xbox connectivity issue in Throne and Liberty is caused by an issue from the developer’s end so the permanent fix will come from NCSoft. However, other things that can cause it are as follows:
- Servers are down or facing a high log-in surge.
- Your internet connection is acting up
If you continue to face the problem reach out to customer support by submitting a ticket after visiting the Amazon Games website.
